Director of Development - Person Specification

Education & Qualifications

  • Degree level education or equivalent through relevant training/experience
  • Relevant professional qualification

Experience, Knowledge, Understanding

  • Demonstrable track record of success at senior management level within the housing sector in a multi functional, customer focused environment, with departmental and budgetary responsibility
  • Proven experience of successfully delivering significant development, business growth
  • Experience of working in and developing partnerships to fund and achieve business objectives
  • Experience of developing commercial enterprises within a social housing sector
  • Knowledge and understanding of asset management and investment strategy
  • Demonstrable knowledge and understanding of social housing needs in relation to the achievement of business objectives
  • Experience of developing customer-focused strategies to achieve and support business objectives
  • Proven experience, knowledge and understanding of the funding, legislative and regulatory framework affecting business and property developmentĀ 
  • Knowledge and understanding of quality assurance frameworks and practical application
  • Experience of performance management in a customer focused service organisation
  • Experience of working with diverse communities
  • Experience of working in partnership with internal and external stakeholders to deliver improved services and performance
  • Knowledge and understanding of key issues affecting the sector and future challenges
  • Experience of working at a senior level with Boards and Committees

Competencies: Skills, abilities, behaviours and work-related personal qualities

Technical & Professional Skills

  • Ability to investigate, identify, develop, plan and implement innovative development opportunities
  • Ability to carry out financial and risk appraisals of development projects
  • Ability to apply an entrepreneurial approach to ensure business successĀ 
  • Ability to undertake complex project planning and project management

Commercial Awareness

  • Demonstrates commitment to customer service in all activities
  • Demonstrates understands and consideration of customer needs and aspirations in service delivery
  • Ensures quality and productivity goals and standards are met
  • Strives to continuously improve quality of service provided

Customer Service & Quality Focus

  • Demonstrates commitment to customer service in all activities
  • Demonstrates understands and consideration of customer needs and aspirations in service delivery
  • Ensures quality and productivity goals and standards are met
  • Strives to continuously improve quality of service provided

Achievement Orientation

  • Sets stretching performance targets for self and team
  • Results orientated and shows determination to reach targets and objectives
  • Actively seeks new opportunities or approaches to promote and improve service, individual and/or team performance

Thinking Skills

  • Numerate and data rational
  • Demonstrates an analytical approach
  • Effectively gathers, analyses and utilises information
  • Uses problem solving and decision making skills
  • Thinks strategically
  • Critically evaluates options and solutions
  • Balances logic and intuition

Planning and Organising

  • Prioritises and plans effectively
  • Balances long and short term objectives
  • Assesses and balances risk

Managing, Leading & Team Working

  • Demonstrates strong and inspirational leadership skills
  • Models and supports organisational values
  • Demonstrates highly effective team management ability
  • Generates team spirit
  • Creates opportunities to develop the team
  • Empowers, enables and motivates others
  • Adopts an assertive and fair style
  • Works effectively with Boards

Persuasion and Influencing

  • Represents the organisation positively and professionally
  • Networks and builds effective working relationships and partnerships
  • Persuades and achieves co-operation of others
  • Negotiates confidently and effectively
  • Demonstrates a confident approach

Communicating

  • Communicates regularly and openly at all levels
  • Presents effectively to external audiences
  • Adapts communication style to audience
  • Remains diplomatic and confidential
  • Presents complex information in an understandable way

Adaptability and Resilience

  • Adapts positively to change
  • Shows resilience in handling conflict
  • Handles pressures of meeting targets and deadlines

Personal Motivation and Commitment

  • Demonstrates drive and determination
  • Self-motivated
  • Seeks ways to continuously improve and learn
  • Committed to strong governance

Equality and Diversity

  • Champions the rights of people to a decent home
  • Ensures equality of opportunity for all people as employees or customers
  • Recognises and reflects the diversity of the communities where the organisation works

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